FAQ
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FAQ

  • What should I do if I'm not satisfied with your product?

    Please contact us as soon as possible and tell us where went wrong.We can only accept refund or exchange if there is any quality issue.
  • How do you make our business long-term and good relationship?

    1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them.
  • Do you test all your goods before delivery?

    Yes, we have 100% test before delivery
  • What is your terms of payment ?

    Payment≤1000USD, 100% in advance. Payment≥1000USD, 30% T/T in advance, balance before shippment.
  • Do you provide samples ? is it free or extra ?

    Yes, we could offer the sample for free charge but do not pay the cost of freight.
  • How long is your delivery time?

    Generally it is 5-10 working days if the goods are in stock. or it is 15-20 days if the goods are not in stock.It depends on the quantity.
  • What certifacation you have?

    We have got ISO9001 and SGS certification

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Please feel free to contact us in case of any questions or doubts !

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